ChatMonster Limited
Unit 517, 5/F, Building 19W,
No. 19 Science Park West Avenue,
Hong Kong Science Park, Pak Shek Kok, N.T.
+85251138114
Mr. Chi Fung Ronald Tse
The information provided on this page is for reference only. Please refer to the latest information published by the partner company.
ChatMonster is an AI-powered, all-in-one messaging platform with CRM capabilities that empowers’ small-mediumbusiness’ growth through a personalised experience.
With ChatMonster, businesses take customer support to the next level by seamlessly and easily managing multiple messaging channels (such as WhatsApp, Facebook Messenger and Instagram Direct Messenger) , providing round-the-clock real-time chatbot support to improve customer satisfaction and loyalty.
ChatMonster also streamlines the customer segmentation process, allowing businesses to analyse customer interactions and identify their unique needs, preferences and behaviour.
Ultimately, ChatMonster helps you grow your business by providing tailored interactions that generate a lifetime loyalty.
## All-in-One Inbox
💡 Manage multiple messaging channels and resolve customers' enquiries efficiently.
Businesses can sync conversations from all channels to ChatMonster for easier management & effective communication, instead of switching between different channels.
We currently support the most popular messaging channels such as WhatsApp, Instagram Direct Messenger, Facebook Messenger; more to be supported soon.
ChatMonster is the only platform in the market that can provide a stable connection with both WhatsApp Personal & Business
## Real-Time Chatbot
💡 Provide instant support to customer without spending your own time.
Customers expect their questions answered as soon as possible. With ChatMonster, you can easily set up chatbots so that basic and commonly asked questions can be resolved automatically 24/7.
This helps establish more meaningful customer relationships, increase customers' satisfaction,loyalty and retention, and most importantly, generate greater revenue.ce.
## Smart CRM
💡 Truly understand your customers’ needs and provide them with tailor-made services and products.
By integrating with our API, businesses are empowered to garner a full view of customer behaviours and patterns, and segment them with ease based on analytics and insights provided by ChatMonster, to ultimately deliver targeted marketing campaigns to maximise business growth.