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Omnichat Limited7689b786-78ee-ef11-9341-000d3a07b0fa_CompanyLogo_29122025
Information Communications Technology

Omnichat Limited

Company

Founded in 2017 and headquartered in Hong Kong, Omnichat has a strong presence in the Asia Pacific region with branch offices in Taiwan, Singapore, and Malaysia. They are an Official WhatsApp Business Solutions Provider and an official partner of Meta and LINE. They serve over 5,000 clients globally with a team of more than 200 staff across APAC.

Description

Omnichat is an omnichannel messaging solution that provides a single platform to manage multiple channels and engage with every customer. It aims to convert visitors into customers through chat.

Our Beliefs

Omnichat emphasises converting visitors to customers through chat, providing top-notch professional chat commerce solutions, and empowering clients with revenue growth and increased conversion rates. They believe in a data-driven approach for communication and engagement to recruit high-potential customers and drive high customer value.

Product

Omnichat LimitedProductImg17689b786-78ee-ef11-9341-000d3a07b0fa_ProductImage1_29122025
Omnichat LimitedProductImg27689b786-78ee-ef11-9341-000d3a07b0fa_ProductImage2_29122025
Omnichat LimitedProductImg37689b786-78ee-ef11-9341-000d3a07b0fa_ProductImage3_29122025
Omnichat is an Omnichannel Messaging Solution. It is described as one platform for multiple channels and every customer, aiming to convert visitors to customers through chat. It offers top-notch professional chat commerce business solutions tailored to meet the needs of businesses in various industries.

Technology

Omnichat offers an omnichannel chat commerce platform that merges various messaging channels like Facebook, LINE, WhatsApp, Instagram, WeChat, and Webchat into one platform. Key features include an omnichannel conversation experience, chatbots (AI/Rule-based), automated journeys, personalised broadcast, social CRM, OMO and clienteling, loyalty in chat, and integration with other systems (CDP, MA, Commerce).

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