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Omnichat Limited7689b786-78ee-ef11-9341-000d3a07b0fa_CompanyLogo_29122025
Information Communications Technology

Omnichat Limited

Company

Founded in 2017 and headquartered in Hong Kong, Omnichat is a leading provider of AI-powered conversational commerce solutions for the Asia-Pacific region. Uniquely positioned as the sole Meta Business Partner and LINE Biz-Solutions Tech Partner in APAC with integrated WhatsApp, Facebook, Instagram, LINE, WeChat, and KakaoTalk capabilities, Omnichat empowers brands to centralise communications, deliver personalised experiences, and drive digital transformation across their operations. Over 5,000 brands, including international retailers and enterprises, leverage Omnichat to optimise their customer journeys.

Description

Omnichat is an AI Omnichannel Social Messaging CRM platform, an official WhatsApp Business Solution Provider and LINE Tech Partner. Currently, its business footprint covers Hong Kong, Taiwan, Chinese Mainland, Singapore, Malaysia, Thailand, and Indonesia.

Our Beliefs

Omnichat believes a warm customer experience is the key to success for any brand.
We empower companies to seize business opportunities by offering a personalised and conversational shopping experience through omnichannel sales, marketing automation, and messaging integration.

Product

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Omnichat LimitedProductImg27689b786-78ee-ef11-9341-000d3a07b0fa_ProductImage2_30012026
Omnichat LimitedProductImg37689b786-78ee-ef11-9341-000d3a07b0fa_ProductImage3_30012026

Technology

Omnichat provides omnichannel message integration, allowing you to manage WhatsApp Business API, Facebook, Instagram, WeChat, LINE, and website Live Chat all through a single platform. Key features include Omnichannel Customer Support Messaging Solution, Omnichannel Marketing Automation, OMO (Online-Merge-Offline) Sales, Social CDP (Omnichannel Social Customer Data Platform), Omni AI Agents, Chatbots, Personalised Broadcast Messages, WhatsApp CRM Membership Systems, WhatsApp Shops & Catalogues, and WhatsApp Flows (In-app forms), among others.

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