Senior Manager, Client Services and Solutioning [HKSTP/M_CSS/220916](只提供英文版)

2022年09月16日 - 2022年09月29日


About Hong Kong Science & Technology Parks Corporation

With a 20-year history of transforming lives through innovation, technology and entrepreneurship, Hong Kong Science & Technology Parks Corporation (“HKSTP”) has been propelling success for the most creative minds and innovators around the globe, accelerating ambitions and delivering positive impact from Hong Kong to the Greater Bay Area, and to the world.

 

HKSTP is constantly expanding the ecosystem and providing value-added services with wide range of dedicated facilities, state-of-the-art equipment and support services – which cover over 1,100 technology companies, near 18,000 working population, and over HK$10 billion R&D spending within our premises.

 

Igniting Hong Kong’s strong enterprising spirit, here is where the Future is Created, Talent Flourishes, and Innovations are Found.

 

The Position

  • Own and manage the assigned accounts under a technology-themed portfolio, on all aspects of the client journey at HKSTP, with focus on technical assessment & development and business growth of the accounts
  • Continuously identify potential improvements at all touch points of the client journey, and work with related executional teams to put the aforementioned improvements in place
  • Work with client companies to understand their technology gaps and identify potential technologies from incubatees/external partners to fill gaps relative to the focused theme from a solutioning perspective
  • Conduct secondary research (market and technology) to obtain latest intelligence as input to continuously improve the quality of his/her account portfolio
  • Continuously strengthen client portfolio relative to the assigned theme, through identifying non-HKSTP companies and working closely with Business Development Team to land the aforementioned companies into the HKSTP ecosystem.
  • Closely work with Partnership team to understand corporate partner's business need and craft the direction of technical feasibility; recommend to Solutioning sub-team the relevant technologies from the client portfolio for solution integration based on strategic solution requirements
  • Participate in solutioning assembling and deployment of Proof-of-Concepts in real-life scenarios, especially for solution scenarios requiring minimal technology integration
  • Grow and support client companies in the HKSTP ecosystem through facilitating and promoting knowledge sharing, business matching and other community-based events
  • Perform any other duties as assigned by supervisors or management

 

The Candidate:

  • University degree preferably with strong technology and engineering background; BBA dual degree in technology of MBA is a big plus.
  • Minimum10 years' working experience related to the account management preferably in Innovation and Technology sector.
  • Strong interpersonal and customer management skills with a consultative mind-set
  • Track record in managing technology commercialization or R&D in multinational companies will be highly desirable
  • Understand technology from different perspectives, with ability to learn quickly and keep ahead of the technology development
  • A technology savvy team player with strong teamwork spirit, commercial mindset, result-driven and customer focus
  • Ability to work with different levels of stakeholders and manage complex issues
  • Good command in both written and spoken English and Chinese (including Putonghua)

 

What We offer

  • Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
  • 5-day work week, attractive annual leave and additional special leave
  • Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
  • Professional training and career advancement opportunities
  • Accessible to various bus service with network across different locations in HK

 

Interested parties please submit your resume with current & expected salary and availability (quote the reference number on the email subject) to hr@hkstp.org.  Commencing position will be commensurate with qualifications, relevant experience, and competencies.  

  

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only.  All personal data collected will be used strictly in accordance with employer’s personal data policies, you can access to HKSTP’s Personal Information Collection Statement at https://www.hkstp.org/hkstp_web/en/hkstp/personal-information-collection-statement-recruitment

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful.  Personal data of unsuccessful applicants will be retained for a maximum of two years. 

www.hkstp.org