Mark Au, Managing Director
Delivery on-demand app Lalamove has seen its transaction volumes shoot up six to seven times in two years. Its success can be attributed to user support and acquisition of a large pool of drivers. How does it develop a rapport with those drivers? Lalamove’s Hong Kong regional director Mark Au takes us on a ride with a driver to find out. He sums up Lalamove’s commitment to drivers – “Money, prestige and freedom, all yours”. The company aims to deliver as much benefit to the drivers as to the customers.